From Missed Orders to Smarter Deliveries – How Kawaii Cakes Built Its Own Online Cake Ordering System
#From Missed Orders to Our Own Online Cake Ordering System – The Story of Kawaii Cakes When VIT Chennai finally opened fully, we started seeing something we had been waiting for. **Our orders started increasing again.** For Kawaii Cakes, VIT has always been an important part of our journey. When the college is open, we receive a good number of orders from students. During holidays, the order volume naturally becomes much lower compared to regular working days. But this time, things were not exactly the same as before. ## The Students Could No Longer Come Outside The hostel rules had changed. Students staying in the hostels were not allowed to come outside as freely as they used to. They had to spend most of their time inside the hostel. So, if they wanted to celebrate a friend's birthday or surprise someone with a cake, they had only a few options. They could call us. Or they could place the order online. This sounds simple. But for us, this created a completely new challenge. We...